Privacy Policy

This Privacy Policy governs how Brooke and Matthews, Inc. (“BM” or “we”) collects, uses and discloses information collected from users (“you” or a “user” of the www.brookeandmatthews.com (the “Site”). This Privacy Policy applies to the Site and all products and services offered by BM.

When you use the Site, you are consenting to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, do not use the Site.

THIRD PARY WEBSITES

The Site may contain links to other websites. When you access third party websites, you do so at your own risk. These other websites are not under our control, and you acknowledge that we are not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of another website. The inclusion of any such website does not imply our endorsement or any association between us and the other website operators. You should review the terms of use and privacy policy of other websites before using the website. BM is not responsible for the operation, terms, or privacy policy of other websites.

COLLECTION OF PERSONAL INFORMATION

Although areas of our website can be visited without submitting any personally identifiable information (“Personal Information”), some areas require an account to access. We collect Personal Information from our users that you provide to us when you:

  • Register for an Account on the Site.
  • Subscribe to the “Early Updates” Newsletter.
  • Respond to a survey.
  • Submit or post content.
  • Engage in other activities, services, features, or resources we make available on the Site that request your information.

The information that you provide to us and that we collect may include your:

  • Name
  • Contact information
    o Mailing address
    o Phone number
    o Email address
  • Other Personal Information you provide to us

AUTOMATICALLY COLLECTED INFORMATION

We collect certain information automatically, including:

  • The IP address of the computer you are using,
  • The browser name and the type of computer you are using,
  • Technical information about your computer, such as the operating system and the Internet service providers you are using, and other similar information.

This information is not considered personally identifiable information unless it is combined with
contact information, account information, or other information that is unique to you. We only combine automatically collected data with identification data if 1) it is necessary to do so to complete a task you have asked us to perform, such as troubleshooting a problem you are having with the Site, or 2) if we tell you, for example, if you fill out a form that tells you it will be matched with automatically collected data.

HOW WE USE INFORMATION

  • To improve customer service.
    o Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To improve user experience.
    o We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
  • To improve our Site.
    o We may use feedback you provide to improve our products and services.
  • To process payments.
    o We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature.
    o To send users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails.
    o We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to user inquiries, questions, and/or other requests. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  • For the purposes specified at the time of collection.
    o There may be other purposes that are specified when the information is collected
  • As content on the Site, when uploaded by you or with your permission.
    o We may permit you to upload pictures or comments to the Site.
  • As otherwise required or permitted by law.
    o There may be times when the law permits or requires us to use information for other purposes.

Certain information that is provided to the Site may not be private, and you may be required to provide certain information to access certain areas of the Site. For example, some areas of the Site may require use of a username and password. You may also be permitted to post certain content for public viewing on the Site. Please consider carefully the information that you choose to post for public viewing on the Site.

Most areas of the Site can be viewed by the general public. We have no control over, and disclaim responsibility or liability for, how other users may respond to, use or misuse any content that you post for public viewing on this Site, or for any actions taken by other users related to content that you post on the Site.

HOW WE SHARE YOUR INFORMATION

We do not sell, trade, or rent your personal identification information to others.

We may share information about visitors to the Site:

  • With our business partners, trusted affiliates and advertisers to help provide services
    that are described above
  • With third party service providers that help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys, if you have agreed to receive them
  • With companies that provide services to us, such as website hosting services or credit card processing services.
  • With companies that are disclosed to you at the time you provide the Information.
  • As permitted or required by law; for example, to comply with a court order or subpoena, or to prevent or investigate a crime or fraud. We may share information if necessary to enforce this Privacy Policy or Terms of Use of the Site. We reserve the right to report to appropriate law enforcement or government agencies activities that we, in good faith, believe to be harmful or unlawful, with or without providing notice to you.

WEB BROWSER COOKIES

The Site uses “cookies” to enhance user experience. Cookies are small text files that are placed
on your hard drive. Cookies help identify your computer and may allow some tracking of
information. For example, cookies can remember you between visits. You can set your web
browser to refuse cookies, or to alert you when cookies are being sent. However, if you do
refuse cookies, some parts of the Site may not function properly.

INFORMATION SECURITY:

We use reasonable data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. However, it is impossible to guarantee security of any website, or of data transmitted over the Internet. While we seek to protect information, we cannot guarantee the security of any personal information you provide through the Site. Your Account information will be protected by a password for your privacy and security. You must prevent unauthorized access to your Account and Personal Information by protecting your password and limiting access to your computer and browser by signing off after you have finished using and/or accessing your Account.

ACCESSING AND CORRECTING YOUR INFORMATION

If you are a registered user you can access information associated with your Account by logging into your Account. You have the right to request access to the information BM maintains about you. You can do this by contacting us at info@brookeandmatthews.com. We will provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify your identity. We will fulfill your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, we may charge you an administrative fee.

If you believe the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate. Any data that is no longer needed for the purposes specified in this Privacy Policy will be deleted. If at any point you wish for BM to delete information about you, you can contact us at info@brookeandmatthews.com. If you request that BM delete your information, this may mean that you can no longer have access to BM benefits that require login, like use of your Account.

CALIFORNIA DO NOT TRACK NOTICE

Many internet browsers have “Do Not Track” features which, when turned on, send a signal (the
“DNT signal”) to the websites a user visits that indicates the use does not want to be tracked. Because there is not yet a common understanding of how to interpret DNT signals, and there is no common definition of “tracking”, we do not currently respond to DNT signals on the Site. We do not engage in targeted behavioral advertising.

ACCESS FROM OUTSIDE THE UNITED STATES

BM only offers services within the United States, and the Site is only intended to be used by users in the United States. If you are visiting the Site from outside the United States of America, your information will be transferred to, stored, and processed in the United States. The privacy laws of the United States may not be as protective as those in your jurisdiction. By visiting the Site, you consent to the transfer of your information to the United States and the use and disclosure of your information as described in this Privacy Policy.

PROTECTING CHILDREN’S PRIVACY

The Site is intended to be used by individuals over the age of 13. We understand that certain parts of this Site may be attractive to children under the age of 13. We do not intentionally target children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. We ask for an individual’s age when users set up Accounts to avoid collecting personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 years of age, we will promptly remove such information. If you believe we have collected information from your child, please notify us through “Contact Us” and we will promptly remove the information.

WHEN CHANGES OCCUR TO THIS PRIVACY POLICY

We amend have the right to change this Privacy Policy from time to time. We will update the “last revised” date at the bottom of this page when we change the Privacy Policy. You acknowledge and agree that it is your responsibility to check these Terms periodically for changes, and you should check this page frequently so you are aware of how we collect and use your information. Your continued use of the
Site following changes to the Privacy Policy means you accept any changes. If you have questions, you can contact BM at info@brookeandmatthews.com.

QUESTIONS OR CONCERNS:

If you have any questions or concerns about the Privacy Policy or your
interactions with the Site, please contact us at info@brookeandmatthews.com.

LAST REVISED: November 12th, 2018.